Shipping Policy
A legal disclaimer
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This document sets out the shipping policy that applies to you the customers who makes a purchase at our website ‘gwembroidery.au’ If you have any questions, please contact us at:
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Mob: 0422 087 339
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Shipping & Delivery Costs.
We offer shipping by Australia Post only with all cost’s shown at checkout.
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Order Processing Time.
Being we are located in a semi-rural area, all orders are processed and dispatched within 2 business days, all orders placed during the weekend or on a public holiday dispatched within 2-3 business days.
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Delivery Address & P.O. Boxes.
Please note that we are unable to modify the delivery address once you have placed your order.
We are sorry but we do not ship to P.O. boxes.
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Tracking Your Order.
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the Australia Post website.
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Returns, Refunds, and Exchanges.
We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.
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